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Service
We troublehoot your problem over the phone first to maximize your uptime.

Service

Productivity provides CNC machine tool service in a 6-state area including Minnesota, Iowa, Nebraska, North and South Dakota and Western Wisconsin. Our service goal is to maximize your up-time by giving you the fastest response time completion in the industry.

Productivity dedicates hundreds of service hours each week to ensure your equipment is up and running. Our courteous, knowledgeable and factory-certified technicians perform all of our CNC machine repair services using parts that are locally stocked and readily available.

Additional reasons why Productivity’s Service program is second to none:

  • Inside Technical Support Specialists are all skilled and experienced in the field 80% of problems are resolved over the phone!
  • 100% of calls are connected directly to an Inside Technical Support Specialist
  • Fully stocked service vans mean better than 90% “First Call Completion”

Telephone support for trouble-shooting is provided throughout the day beginning at 7:00 am CST. Service calls are scheduled, and typically resolved, within 24 hours. That’s our commitment to our valued customers.

Contact the Productivity office nearest you for service and support.

Minnesota: 763.476.4191 |  Iowa: 319.734.3403 | Nebraska: 402.330.2323
Or email us at service@productivity.com

Or contact us by completing the form below.

PRODUCTIVITY INC Offices & Areas Served

MMT also have offices in the upper Midwest through its partner company Productivity Inc.

Minnesota
Corporate Headquarters
Serving the Dakotas & Western Wisconsin

15150 25th Avenue North, Minneapolis, MN 55447-1969
Office hours: 7:30 am - 5:00 pm
Service hours: 7:00 am - 5:00 pm
Phone: 1-800-328-3272
Fax: 763-476-4092
Iowa
Cedar Rapids Facility
Serving the Quad Cities

9440 Atlantic Drive SW, Cedar Rapids, IA 52404
Office hours: 8:00 am - 5:00 pm
Service hours: 7:00 am - 4:00 pm
Phone: 1-800-327-1123
Fax: 319-734-3410
Nebraska
Omaha Facility
Serving Nebraska & Western Iowa

8402 South 117th Street, Omaha, NE 68128
Office hours: 8:00 am - 5:00 pm
Service hours: 7:00 am - 5:00 pm
Phone: 1-800-626-3369
Fax: 402-330-6901

MMT, LLC Offices & Areas Served

Colorado
Denver Facility.
Serving New Mexico & Eastern Wyoming

637 Osage St, Denver, CO 80204 
Office hours: 8:00 am - 5:00 pm
Service hours: 7:00 am - 4:00 pm
Phone: 800-947-8665
Fax: 303-571-4933
Utah
Salt Lake City Facility.
Serving Idaho, Montana & Western Wyoming

3676 W. California Ave, Salt Lake City, UT 84104 
Office hours: 8:00 am - 5:00 pm
Service hours: 7:00 am - 5:00 pm
Phone: 801-886-2221
Fax: 801-886-2223
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