Commitment to Service

Check out our 2 main levels of service:

• Standard Repair & Maintenance
• Preventive Maintenance Service

Telephone support for trouble-shooting is provided throughout the day starting at 7:00 am. Service calls are scheduled— and usually resolved— within a 24 hour response time. That's our commitment to you, our valued customer.

Minnesota: 763.476.4191 Iowa: 319.734.3403 Nebraska: 402.330.2323
or email us at service@productivity.com or for parts at parts@productivity.com.

Maximize Your Up Time

Productivity’s service is designed to help you improve your profitability. Our service goal is to maximize your up-time by giving you the fastest response time completion in the industry. We achieve this goal by dedicating hundreds of service hours per week to helping you get your equipment up and running. Service is performed by courteous, knowledgeable, factory-certified Service Technicians. Call the Productivity office nearest you and you’ll reach the largest service department of any machine tool distributor in the area.

Parts are Locally Stocked and Readily Available

Productivity’s parts department stocks large quantities of spare parts. Parts that are not in stock are usually expedited by our parts staff for overnight delivery. For more information on parts, contact our Parts department at 763.476.4191 or email at service@productivity.com.