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You can count on Productivity Inc for after sales support through the life of your equipment purchase. We don't stop after we sell you the equipment—we want to make sure that you are happy every step of the way. Productivity strives to make your machine tool investment experience as productive and hassle-free as possible by partnering with you from the beginning.
Traffic
We coordinate the scheduling, delivery and installation of your machine. We manage the paperwork from the time it leaves the manufacturer's warehouse to the time it arrives to your facility. You can count on continued communication to ensure a smooth delivery process.
Rigging
We can provide rigging or work with your rigger.
Finance
Your company will benefit from Productivity Inc’s national resources of inexpensive, innovative lease and loan products. By providing a diverse mix of financing alternatives, it is easier for your company to choose the best financial solutions for your growth. We combine our knowledge of machine tools and financial products to help keep you ahead of your competition with lower payments and timely transaction processing.
Training
Training has always been an important and extensive program at Productivity—-from phone support, to classroom and on-site training, to machine demonstrations—our comprehensive training program helps you put your capital investment to work! For Training Registration, click here.
Installation
Productivity provides complete installation service included in your equipment purchase. The setup of the machine tools and all related components are often done in Productivity's showroom or in an adjacent facility. A complete run-off can be performed for the customer's approval before the system is shipped. In this way, the system can begin making money as soon as it is installed on the customer's floor, ready for production.
Repairs & Service
Productivity Inc believes it’s not what you say, but what you do that counts. That’s why we have so many highly qualified professionals ready to respond to all your service and training requirements. Our service technicians set up, install and support equipment through the warranty period and for the life of the machine tool. Telephone support for trouble shooting is provided throughout the day. Service calls are scheduled, and usually resolved, within a 24-hour response time. That’s our commitment to you, our valued customer. For more information, go to Repairs & Services.
Preventive Maintenance
With Productivity's Preventive Maintenance service, you detect problems before costly damage and down-time occur. Contact Productivity for a customized assessment of your needs, and learn more about how our Preventive Maintenance service can keep your machines in top running condition! For more information, or to get a quote call 763-745-1161 or email at pm@productivity.com.
Applications Assistance
At Productivity, we pride ourselves on unmatched customer support-from our expert technical phone support to our first-rate service professionals—you can count on fast response and predictable performance. Everyone who is needed to make a machine tool operate properly is right here at any one of our facilities. No worries.
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