Productivity Inc: Applications Engineering

Here at Productivity Inc, Applications Engineering is a critical component in our customer service strategy. Productivity Inc has a knowledgeable and highly effective team of Application Engineers with a wide variety of complementary experiences in the metalworking industry ready to assist you in all facets of your machine purchase program. Our engineers strive to make your machine tool investment experience as productive and hassle-free as possible by partnering with you from the beginning. Productivity Inc offers a complete package including:

Pre-Sale Support

Our Application Engineers partner with you to assist you in the planning of your machining processes by assessing your needs, or preparing time studies to determine your new machine requirements. We are here to make it work for you!

Installation

Complete machine integration is done on our floor, working with the customer to perfect the process on the customer’s own parts prior to plant installation. Once installed, your machine is ready to operate.

Training

Training has always been an important and extensive program at Productivity —‑from phone support, to classroom and on-site training, to machine demonstrations—our comprehensive training program helps you put your capital investment to work!

Applications Assistance

At Productivity, we pride ourselves on unmatched customer support‑from our expert technical phone support to our first-rate service professionals—you can count on fast response and predictable performance. Everyone who is needed to make a machine tool operate properly is right here at any one of our facilities. No worries.

Additional Support

We also have many application engineers who are experienced in tooling, programming, and fixturing. They are machining and automation specialists who can provide extensive after sale support.